Freshdesk Api C# 2022

Freshdesk is an extremely reliable assistance desk platform…Freshdesk Api C#… Starting at just $15 per user per month, this Editors’ Option recipient has just about whatever a small to midsize organization (SMB) requires to get a much better handle on solving ticket products as they appear in the system, with the included bonus of a complimentary version so you can try its functions prior to starting with one of its four paid strategies.

Unlike tools such as Freshservice and ManageEngine ServiceDesk Plus, which are targeted at enterprise assistance desks serving internal customers (with an eye toward change management and other parts of the ITIL framework), Freshdesk is focused on processing service tickets from external consumers while providing representatives with details and resources in a speedy and easy-to-find manner. Other items in this category include Cayzu and Zendesk Support as well as our Editors’ Option winner HappyFox.

What is freshdesk software?

time last alerted top priority status you can also click on this link and on the left leading my pending and open tickets my overdue tickets open tickets in my groups immediate and high top priority tickets and now you have like views here on all unsettled new and my open tickets tickets i raised tickets i’m seeing right on the best side you’re gon na see filters that you can add like which agent you wish to filter groups or sales item management developed when resolution do you buy overdue today tomorrow next 8 hours next 4 hours very first reaction dubai today tomorrow once again ability none status open pending willpower close so i can click willpower and no tickets here open i see that these are open it requires to be solved closed etc concern so let’s state i wish to see only hi and open i’m going to see one and you can really easily switch and categories i categorize everything source and type if it’s a question if it’s occurrence source e-mail forum twitter facebook again you can categorize by by doing this tags and companies and contacts so when we have it let’s go and cancel our search here i can simply click on whatever ticket i have here also when you would go on the top right you can click brand-new and you can create your new ticket brand-new mail brand-new contact new business after we finish the tickets we will get to this so i’m going to click click on our new ticket here and now we see so we can respond

Prices and Strategies

In addition to the free strategy (Sprout), Freshdesk is available in four paid editions: Blossom, Garden, Estate, and Forest. Sprout is complimentary for unrestricted agents who can manage tickets sent through phone (through integration with Freshcaller), e-mail, or social networks (Twitter and facebook). It consists of standard automation functions and access to both a public and internal knowledge base.

For $15 per representative monthly, Blossom adds collision detection and traffic cop functionality (avoiding several representatives responding on the very same ticket, or a representative reacting without seeing updated ticket details); advanced automation and workflow features; custom ticket views; fundamental shanty town management; and combinations through the app gallery.

Garden, priced at $29 per representative per month, adds time tracking, ticket design templates, customer complete satisfaction surveys, canned types, and escalation e-mails for shanty town violations, in addition to client journey and client 360 (tools which let you see within the context of a ticket which knowledge base short articles the customer has actually seen, or info about the client recorded in previous tickets). Estate is $49 per agent per month. It supports customized customer-satisfaction surveys, advanced ticket assignment approaches (round-robin and load-balanced), shared ticket ownership, multiple run-down neighborhood policies, vibrant ticket forms, support for multiple items, and Freddy (Freshdesk’s AI engine).

Is Freshworks the same as freshdesk?

Lastly, Forest provides innovative features such as HIPAA compliance and IP whitelists for both consumers and representatives for $109 per representative per month. All pricing levels also have access to mobile apps for iOS and Android.

Freshdesk is a bit more affordable than HappyFox, which offers feature-rich plans varying from $29 to $89 per representative per month. Zoho Desk takes the cake in terms of price, with a totally free plan for up to 3 agents plus strategies priced at $12 and $25 per agent per month. Freshdesk Api C#

User Interface and Special Features

When you first log into Freshdesk, you’ll observe a long, left-hand rail menu in a welcoming blue-gray color. Here you’ll discover access to your dashboard, contacts, tickets and companies, social media setup, knowledge base, user forums, reports, and any other modules your administrator establishes later (such as gamification).

freshdesk desktop app Freshdesk Api C#

Within the dashboard, you’ll be able to see the number of unresolved tickets, overdue tickets, tickets due today, amount to open tickets, tickets on hold, and unassigned tickets, among other metrics. Control panels are customizable with widgets that vary from rating cards and bar charts to consumer complete satisfaction stats and pattern data for SLA compliance.

 

ey there men my name is marcus and in this video i’m going to reveal an easy method how you can utilize freshdesk the first thing you wish to do is just merely click on link download description to get on this site when you’ll do it then click sign up on the top right or go to prices and click a complimentary trial of what you want to really attempt start free trial i will include here my given name surname email my company and my contact number and i will click sign up for complimentary now just wait until whatever loads and initially we got an intro video of the ceo you can skip it or you can enjoy it that’s completely up to you and let’s quick get started when you’re going to be here you can initially

upgrade your account information with your given name surname e-mail phone number and stone as a business you can activate your account so i’m not going to do that yet just because you understand what to do it will you will get email you have actually got alert on your email and you can simply send it like activation if it doesn’t come personalize your purses you can also change the logo design background menu background or change the logo design and then select your extremely channels like what type of channels you’re going to have let’s state that you wish to have also phone and chat and you can merely update it establish your support email here you can merely include and have your supported email see what your support will look like with freshdesk linker assistance mail box without dispersing your existing incredibly workflow to receive a copy of all your e-mails in your aid desk so that’s what you can do and then you can invite staff member let’s state that you wish to invite uh somebody who’s going to sell the tickets so to go further first you’re visiting control panel in dashboard you’re.

services brand-new post oh how to resolved orders what you require to do is to be calm and ready and i will simply include like long list of likewise like you can really pick with order list and mess around just how much as you desire uh design templates you can even pick that insert design template like result your how to template see uh so you see how to resolve orders and i can do it based upon this then you got folder frequently asked question just are starting or you can develop a brand-new folder modify for name orders description this is folder or orders select the category general visible 2 all users or this post’s alpha that could manually conserve and voila we got a brand-new folder and so this is pretty much it you can wait and now i would concern solutions and this would be my draft and i can simply like include it then and utilize it with tickets so this is truly great what you can actually do and now you can see it right here when you click a ticket you can go on best listed below and you can hand actions or you can go suggested options and the option is right now in draft however today you would see it right here can actions. Freshdesk Api C#

Freshdesk Api C 2022

Freshdesk is a highly effective assistance desk platform…Freshdesk Api C… Beginning at simply $15 per user monthly, this Editors’ Choice recipient has practically whatever a small to midsize business (SMB) requires to get a better deal with on dealing with ticket items as they appear in the system, with the included bonus offer of a complimentary variation so you can attempt its functions before starting with among its four paid plans.

Unlike tools such as Freshservice and ManageEngine ServiceDesk Plus, which are aimed at enterprise aid desks serving internal customers (with an eye towards change management and other components of the ITIL framework), Freshdesk is concentrated on processing service tickets from external customers while providing agents with info and resources in an easy-to-find and quick manner. Other items in this category consist of Cayzu and Zendesk Assistance as well as our Editors’ Choice winner HappyFox.

What is freshdesk software?

time last alerted concern status you can likewise click on this link and on the left leading my pending and open tickets my past due tickets open tickets in my groups urgent and high top priority tickets and now you have like views here on all unsettled new and my open tickets tickets i raised tickets i’m enjoying right on the best side you’re gon na see filters that you can add like which representative you wish to filter groups or sales item management produced when resolution do you buy past due today tomorrow next 8 hours next 4 hours very first action dubai today tomorrow once again skill none status open pending willpower close so i can click resolve and no tickets here open i see that these are open it requires to be resolved closed etc priority so let’s state i want to see just hi and open i’m going to see one and you can really easily switch and classifications i categorize everything source and type if it’s a question if it’s occurrence source e-mail forum twitter facebook once again you can categorize by in this manner tags and business and contacts so when we have it let’s go and cancel our search here i can just click on whatever ticket i have here likewise when you would go on the top right you can click new and you can develop your brand-new ticket new mail new contact brand-new company after we end up the tickets we will get to this so i’m going to click click our new ticket here and now we see so we can reply

Rates and Plans

Together with the totally free strategy (Sprout), Freshdesk comes in 4 paid editions: Blossom, Garden, Estate, and Forest. Grow is complimentary for limitless representatives who can handle tickets sent by means of phone (through integration with Freshcaller), email, or social media (Twitter and facebook). It consists of basic automation functions and access to both a public and internal knowledge base.

For $15 per agent per month, Bloom includes collision detection and traffic cop functionality (preventing several agents responding on the same ticket, or a representative reacting without seeing upgraded ticket details); more advanced automation and workflow functions; custom ticket views; basic shanty town management; and combinations through the app gallery.

Garden, priced at $29 per agent each month, includes time tracking, ticket design templates, client complete satisfaction studies, canned kinds, and escalation e-mails for run-down neighborhood infractions, as well as client journey and client 360 (tools which let you see within the context of a ticket which knowledge base posts the client has seen, or information about the customer recorded in previous tickets). Estate is $49 per agent per month. It supports customized customer-satisfaction studies, advanced ticket assignment approaches (round-robin and load-balanced), shared ticket ownership, multiple SLA policies, vibrant ticket forms, support for multiple items, and Freddy (Freshdesk’s AI engine).

Is Freshworks the same as freshdesk?

Forest provides sophisticated functions such as HIPAA compliance and IP whitelists for both customers and representatives for $109 per representative per month. All rates levels also have access to mobile apps for iOS and Android.

Freshdesk is a bit less expensive than HappyFox, which uses feature-rich plans varying from $29 to $89 per agent per month. Unfortunately, HappyFox does not have a free strategy, so you’ll require to make your purchase decision based on its complimentary trial (which you can get just after booking a 30-minute demo). Cayzu’s budget friendly plans begin at $4 and top out at $39 per representative monthly. Zoho Desk takes the cake in regards to price, with a complimentary plan for up to three representatives plus plans priced at $12 and $25 per agent per month. Freshdesk Api C

Interface and Distinct Functions

When you first log into Freshdesk, you’ll notice a long, left-hand rail menu in an inviting blue-gray color. Here you’ll discover access to your dashboard, companies, tickets and contacts, social media network setup, knowledge base, user online forums, reports, and any other modules your administrator establishes later on (such as gamification).

freshdesk desktop app Freshdesk Api C

The main window is your reporting control panel, which is filterable by products and working groups such as product management or sales. Within the control panel, you’ll be able to see the variety of unsolved tickets, overdue tickets, tickets due today, amount to open tickets, tickets on hold, and unassigned tickets, to name a few metrics. You’ll also get a fast view of today’s patterns in a clickable chart that lets you drill down into specific metrics such as typical reaction. Control panels are personalized with widgets that range from score cards and bar charts to customer fulfillment statistics and pattern data for SLA compliance. Each widget type can be personalized based on group, status, or category where applicable.

 

Ey there men my name is marcus and in this video i’m going to show an easy way how you can utilize freshdesk the very first thing you want to do is just merely click on link download description to get on this website when you’ll do it then click sign up on the leading right or go to prices and click a complimentary trial of what you want to really attempt begin totally free trial i will include here my first name last name email my company and my phone number and i will click sign up for free now just wait up until whatever loads and initially we got an intro video of the ceo you can skip it or you can view it that’s completely up to you and let’s quick get started when you’re going to be here you can

upgrade your account details with your given name last name e-mail telephone number and stone as a business you can trigger your account so i’m not going to do that yet just since you understand what to do it will you will get email you’ve got notification on your email and you can just send it like activation if it does not come customize your handbags you can likewise alter the logo background menu background or alter the logo and then choose your very channels like what sort of channels you’re going to have let’s state that you want to have also phone and chat and you can just upgrade it establish your assistance e-mail here you can just include and have your supported e-mail see what your support will appear like with freshdesk linker assistance mailbox without distributing your existing incredibly workflow to receive a copy of all your emails in your aid desk so that’s what you can do and after that you can invite staff member let’s say that you wish to welcome uh somebody who’s going to offer the tickets so to go even more first you’re visiting dashboard in control panel you’re.

services new post oh how to solved orders what you need to do is to be calm and all set and i will simply add like long list of likewise like you can really pick with order list and mess around how much as you desire uh templates you can even choose that insert design template like result your how to design template see uh so you see how to solve orders and i can do it based on this then you got folder faq simply are beginning or you can create a brand-new folder modify for name orders description this is folder or orders select the category general visible 2 all users or this short article’s alpha that might by hand save and voila we got a brand-new folder therefore this is basically it you can wait and now i would pertain to services and this would be my draft and i can merely like add it then and utilize it with tickets so this is truly great what you can actually do and now you can see it right here when you click a ticket you can go on best listed below and you can hand reactions or you can go recommended services and the solution is right now in draft but today you would see it right here can actions. Freshdesk Api C

Freshdesk Api C 2022

Freshdesk is a highly reliable aid desk platform…Freshdesk Api C… Starting at simply $15 per user monthly, this Editors’ Option recipient has practically whatever a little to midsize service (SMB) requires to get a better deal with on resolving ticket items as they appear in the system, with the added perk of a totally free variation so you can attempt its functions before starting with one of its 4 paid strategies.

Unlike tools such as Freshservice and ManageEngine ServiceDesk Plus, which are focused on business aid desks serving internal consumers (with an eye toward modification management and other parts of the ITIL framework), Freshdesk is focused on processing service tickets from external consumers while providing representatives with information and resources in an easy-to-find and speedy manner. Other products in this classification include Cayzu and Zendesk Assistance as well as our Editors’ Option winner HappyFox.

What is freshdesk software?

time last notified priority status you can likewise click here and on the left leading my open and pending tickets my overdue tickets open tickets in my groups urgent and high top priority tickets and now you have like views here on all unsettled new and my open tickets tickets i raised tickets i’m seeing right on the right side you’re gon na see filters that you can add like which representative you wish to filter groups or sales product management produced when resolution do you buy past due today tomorrow next 8 hours next 4 hours very first response dubai today tomorrow once again skill none status open pending resolve close so i can click resolve and no tickets here open i see that these are open it needs to be fixed closed etc concern so let’s say i want to see just hi and open i’m visiting one and you can truly easily change and categories i categorize whatever source and type if it’s a concern if it’s occurrence source e-mail online forum twitter facebook again you can classify by this way tags and business and contacts so when we have it let’s go and cancel our search here i can just click whatever ticket i have here likewise when you would go on the leading right you can click brand-new and you can produce your brand-new ticket brand-new mail brand-new contact brand-new company after we complete the tickets we will get to this so i’m going to click click our new ticket here and now we see so we can respond

Rates and Strategies

Along with the free strategy (Sprout), Freshdesk is available in four paid editions: Bloom, Garden, Estate, and Forest. Sprout is totally free for unlimited representatives who can handle tickets sent through phone (through combination with Freshcaller), email, or social media (Twitter and facebook). It includes basic automation functions and access to both a public and internal knowledge base.

For $15 per agent monthly, Bloom includes collision detection and traffic police functionality (preventing numerous representatives reacting on the very same ticket, or a representative reacting without seeing upgraded ticket info); more advanced automation and workflow functions; custom-made ticket views; basic run-down neighborhood management; and combinations through the app gallery.

Garden, priced at $29 per agent each month, adds time tracking, ticket design templates, client fulfillment studies, canned types, and escalation e-mails for shanty town offenses, as well as customer journey and customer 360 (tools which let you see within the context of a ticket which knowledge base short articles the client has seen, or info about the consumer caught in previous tickets). Estate is $49 per agent monthly. It supports tailored customer-satisfaction surveys, advanced ticket assignment methods (round-robin and load-balanced), shared ticket ownership, several run-down neighborhood policies, dynamic ticket forms, assistance for multiple items, and Freddy (Freshdesk’s AI engine).

Is Freshworks the same as freshdesk?

Lastly, Forest delivers innovative functions such as HIPAA compliance and IP whitelists for both customers and representatives for $109 per agent each month. All prices levels likewise have access to mobile apps for iOS and Android.

Freshdesk is a bit less expensive than HappyFox, which uses feature-rich plans varying from $29 to $89 per representative per month. Zoho Desk takes the cake in terms of affordability, with a totally free strategy for up to 3 agents plus plans priced at $12 and $25 per representative per month. Freshdesk Api C

Interface and Unique Functions

When you initially log into Freshdesk, you’ll notice a long, left-hand rail menu in an inviting blue-gray color. Here you’ll find access to your control panel, contacts, tickets and companies, social network setup, knowledge base, user forums, reports, and any other modules your administrator sets up later on (such as gamification).

freshdesk desktop app Freshdesk Api C

The main window is your reporting dashboard, which is filterable by products and working groups such as item management or sales. Within the control panel, you’ll have the ability to see the variety of unsolved tickets, overdue tickets, tickets due today, total open tickets, tickets on hold, and unassigned tickets, among other metrics. You’ll also get a fast view of today’s patterns in a clickable chart that lets you drill down into specific metrics such as typical response. Control panels are adjustable with widgets that range from rating cards and bar charts to customer complete satisfaction statistics and pattern data for SLA compliance. Each widget type can be personalized based upon category, group, or status where applicable.

 

Ey there guys my name is marcus and in this video i’m going to reveal a basic method how you can utilize freshdesk the first thing you want to do is just simply click on link download description to get on this site when you’ll do it then click sign up on the top right or go to pricing and click a free trial of what you want to really attempt start totally free trial i will include here my first name last name email my company and my phone number and i will click sign up for complimentary now simply wait until everything loads and initially we got an introduction video of the ceo you can skip it or you can enjoy it that’s entirely up to you and let’s quick get begun when you’re going to be here you can

update your account details with your first name last name email phone number and stone as a company you can activate your account so i’m not going to do that yet only due to the fact that you know what to do it will you will get email you have actually got notice on your email and you can merely send it like activation if it does not come personalize your handbags you can likewise alter the logo background menu background or change the logo and then select your very channels like what type of channels you’re going to have let’s state that you wish to have likewise phone and chat and you can simply upgrade it establish your assistance e-mail here you can merely include and have your supported e-mail see what your support will look like with freshdesk linker assistance mail box without dispersing your existing extremely workflow to get a copy of all your emails in your help desk so that’s what you can do and after that you can invite employee let’s state that you wish to invite uh somebody who’s going to sell the tickets so to go even more initially you’re going to see dashboard in control panel you’re.

options new short article oh how to resolved orders what you require to do is to be all set and calm and i will just add like long list of also like you can really select with order list and play around how much as you want uh design templates you can even pick that insert template like impact your how to template see uh so you see how to resolve orders and i can do it based on this then you got folder faq just are starting or you can create a new folder edit for name orders description this is folder or orders choose the classification basic noticeable 2 all users or this post’s alpha that could manually save and voila we got a new folder and so this is basically it you can save it and now i would concern solutions and this would be my draft and i can simply like include it then and utilize it with tickets so this is actually excellent what you can in fact do and now you can see it right here when you click on a ticket you can go on best below and you can hand responses or you can go suggested solutions and the service is right now in draft however right now you would see it right here can reactions. Freshdesk Api C

Freshdesk Api C# 2022

Freshdesk is an extremely reliable assistance desk platform…Freshdesk Api C#… Starting at just $15 per user each month, this Editors’ Choice recipient has practically everything a small to midsize company (SMB) needs to get a much better manage on dealing with ticket items as they appear in the system, with the included bonus of a complimentary variation so you can try its functions before taking the plunge with one of its 4 paid plans.

Unlike tools such as Freshservice and ManageEngine ServiceDesk Plus, which are targeted at enterprise assistance desks serving internal customers (with an eye towards change management and other elements of the ITIL framework), Freshdesk is focused on processing service tickets from external customers while offering agents with information and resources in an easy-to-find and quick manner. Other products in this classification include Cayzu and Zendesk Support in addition to our Editors’ Option winner HappyFox.

What is freshdesk software?

time last alerted concern status you can likewise click here and on the left top my pending and open tickets my overdue tickets open tickets in my groups urgent and high priority tickets and now you have like views here on all unsettled brand-new and my open tickets tickets i raised tickets i’m enjoying right on the best side you’re gon na see filters that you can add like which agent you want to filter groups or sales item management created when resolution do you buy past due today tomorrow next 8 hours next 4 hours first reaction dubai today tomorrow once again ability none status open pending resolve close so i can click resolve and no tickets here open i see that these are open it requires to be solved closed and so on concern so let’s state i wish to see just hi and open i’m going to see one and you can truly easily switch and classifications i categorize everything source and type if it’s a concern if it’s event source e-mail forum twitter facebook again you can classify by by doing this tags and companies and contacts so when we have it let’s go and cancel our search here i can merely click whatever ticket i have here likewise when you would go on the leading right you can click brand-new and you can produce your new ticket brand-new mail new contact new business after we finish the tickets we will get to this so i’m going to click click our brand-new ticket here and now we see so we can respond

Rates and Plans

Together with the free strategy (Sprout), Freshdesk is available in four paid editions: Bloom, Garden, Estate, and Forest. Grow is totally free for limitless representatives who can manage tickets sent by means of phone (through integration with Freshcaller), email, or social media (Facebook and Twitter). It consists of standard automation features and access to both a public and internal knowledge base.

For $15 per agent monthly, Blossom adds crash detection and traffic police officer functionality (preventing several agents responding on the exact same ticket, or a representative responding without seeing upgraded ticket details); more advanced automation and workflow functions; customized ticket views; standard shanty town management; and integrations through the app gallery.

Garden, priced at $29 per agent each month, adds time tracking, ticket design templates, client fulfillment studies, canned kinds, and escalation e-mails for SLA offenses, in addition to consumer journey and customer 360 (tools which let you see within the context of a ticket which knowledge base posts the client has actually viewed, or information about the consumer captured in previous tickets). Estate is $49 per representative per month. It supports personalized customer-satisfaction studies, advanced ticket project approaches (round-robin and load-balanced), shared ticket ownership, numerous shanty town policies, dynamic ticket forms, assistance for multiple items, and Freddy (Freshdesk’s AI engine).

Is Freshworks the same as freshdesk?

Lastly, Forest delivers sophisticated functions such as HIPAA compliance and IP whitelists for both customers and representatives for $109 per representative monthly. All pricing levels also have access to mobile apps for iOS and Android.

Freshdesk is a bit cheaper than HappyFox, which provides feature-rich strategies ranging from $29 to $89 per agent per month. Regrettably, HappyFox does not have a free strategy, so you’ll need to make your purchase decision based on its totally free trial (which you can get only after booking a 30-minute demo). Cayzu’s affordable strategies start at $4 and top out at $39 per representative monthly. Zoho Desk takes the cake in regards to price, with a complimentary plan for approximately three plans plus representatives priced at $12 and $25 per representative per month. Freshdesk Api C#

Interface and Special Functions

When you first log into Freshdesk, you’ll observe a long, left-hand rail menu in a welcoming blue-gray color. Here you’ll find access to your dashboard, business, contacts and tickets, social media network setup, knowledge base, user forums, reports, and any other modules your administrator sets up later (such as gamification).

freshdesk desktop app Freshdesk Api C#

The main window is your reporting control panel, which is filterable by products and working groups such as product management or sales. Within the control panel, you’ll be able to see the number of unsolved tickets, past due tickets, tickets due today, total open tickets, tickets on hold, and unassigned tickets, among other metrics. You’ll also get a fast view of today’s patterns in a clickable chart that lets you drill down into particular metrics such as average action. Control panels are adjustable with widgets that vary from score cards and bar charts to customer fulfillment statistics and trend data for SLA compliance. Each widget type can be tailored based on category, status, or group where suitable.

 

ey there people my name is marcus and in this video i’m going to reveal a simple method how you can utilize freshdesk the first thing you want to do is just simply click on link download description to get on this website when you’ll do it then click register on the top right or go to prices and click a free trial of what you want to actually try start totally free trial i will add here my first name surname email my business and my phone number and i will click sign up for free now simply wait up until whatever loads and first we got an introduction video of the ceo you can skip it or you can watch it that’s completely as much as you and let’s quick get started when you’re going to be here you can first

upgrade your account details with your given name last name email contact number and stone as a company you can trigger your account so i’m not going to do that yet just due to the fact that you understand what to do it will you will get email you’ve got notice on your e-mail and you can merely send it like activation if it doesn’t come individualize your handbags you can likewise alter the logo background menu background or change the logo and after that pick your very channels like what kind of channels you’re going to have let’s state that you wish to have likewise phone and chat and you can merely update it set up your assistance email here you can just add and have your supported e-mail see what your assistance will look like with freshdesk linker support mailbox without distributing your existing incredibly workflow to receive a copy of all your emails in your aid desk so that’s what you can do and then you can invite staff member let’s say that you wish to invite uh somebody who’s going to offer the tickets so to go even more initially you’re going to see dashboard in dashboard you’re.

options new post oh how to solved orders what you need to do is to be calm and all set and i will simply add like long list of also like you can truly choose with order list and play around how much as you desire uh design templates you can even select that insert design template like result your how to design template see uh so you see how to solve orders and i can do it based upon this then you got folder frequently asked question simply are starting or you can develop a new folder edit for name orders description this is folder or orders choose the classification basic noticeable 2 all users or this short article’s alpha that might by hand save and voila we got a brand-new folder and so this is pretty much it you can wait and now i would pertain to options and this would be my draft and i can merely like add it then and utilize it with tickets so this is really excellent what you can really do and now you can see it right here when you click on a ticket you can go on right below and you can hand responses or you can go suggested options and the service is right now in draft however today you would see it right here can actions. Freshdesk Api C#